Return Policy

Standard Returns :

Generally standard items are accepted for returns. You can return the items (standard – please clarify before purchase) within 14 days of your purchase.

Condition of returns

The items will be returned if they are :

  • Damaged during transit (please take pictures within 24 hrs of delivery and send us ASAP at info@sabcontract.co.uk)
  • Wrong or Faulty items delivered. (e.g. different colour / different sizes from the order )
  • Not what you expected and ordered something else.

Damaged / Faulty or missing items will be replaces as soon as physically possible (depending on the stock and manufacturing process.) This might include replace or repair as new wherever possible.

Wrong or Faulty Items will be replaces as soon as physically possible (depending on the stock and manufacturing process.) This might include replace or repair as new wherever possible.

If you don’t like the item/items and want to return then please speak to a member of staff and notify us ASAP. For standard /stock items you can return but you have to cover the delivery charges (up and down) and the items must be returned in original packaging as new and in re-sellable condition. Once the items are returned , we inspect and if they are in the desired condition then you get the full refund excluding the delivery charges or exchange or a credit note. For bespoke items, please decide carefully before you order as refund is not accepted until and unless agreed before ordering.

Custom Return :

Generally ORDERED OR BESPOKE items cannot be returned/ refunded until and unless agreed before/ while ordering.

Even for Bespoke or specially ordered items -Damaged / Faulty or missing items will be replaces as soon as physically possible (depending on the stock and manufacturing process.) This might include replace or repair as new wherever possible.

Most of our items are either bespoke / made to measure or ordered as per requirements , so most of them might not qualify for refund or return. It might be a possibility that part of your order qualify for returns , so please check and clarify with us before ordering.

Contact us

X